Frequently Asked Questions

Most of your Frequently Asked Question (FAQ) have already been explained clearly on the footer of this website, such as: 1) Order Information, including: How to Order, Payment Option, Shipping & Return, and Discount, 2) Product Information, including: Size Guideline, Leather Care, Warranty & Repair, and Custom Straps, 3) Company Information,  including: About Gunny Straps, Become Distributor, Straps Review, and Privacy Policy. For other questions, please check below.

Can I order straps that are not listed on the Gunny-Store.com website?

Sure. We have been going through many good experience to make your imagination come true! If you find any interesting strap from magazine / internet / forums / friends / social media / gatherings / your own ideas, or others, just send me those pictures, and lets discuss them.

I found an interesting strap for my “X” watch, but the picture of the strap is mounted on other watch brands. Can you build it for my “X” watches?

Yes, sure. Any straps in our collection will fit to any types of watches as long as the width of watch lug matches the width of strap you wish to order. This can be confirmed by telling us: either the brand and model of the watches, or measuring the length of lug, and request a strap that offers the same width size.

What brand of watches do you make straps for?

We can make for most any brand of watches, such as Panerai, SevenFriday, Rolex, Bell&Ross, IWC, Patek Philippe, Omega, Breitling, Jaeger Le-Coultre, Tudor, Cartier, Longines, Chopard, Hamilton, U-Boat, Audemars Piguet, Hublot, Steinhart, Franck Muller, Ancon, Seiko, Kaventsmann, Richard Mille, Tag Heur, U-Boat, Tissot, Graham, Fortis, Braguet, Ulysse Nardin, Montblanc, Blancpain, Helson, Elgin, Benarus Sinn, Doxa, Citizen, Kobold, Lum-tec, Louis Vuitton, Hermes, Ball, Vintage VDB, Montres Militare, Ennebi, Glycine, Anonimo, B.R.M, Zenith, and many more.

Is there anyway to get my strap sooner?

Good things take time to make. Every month we receive approximately 1,000 orders of straps, from the regular production to the custom ones. Everything we create is handmade from start to finish. This makes your items very special, unique, durable, and this process can’t be rushed. Trust me, it’s worth to be waited. If you need a quick strap, please ask us for ready stock straps, or the upcoming stock ones (we pre-made some models, so it’s better to contact us for more information)

Can I use my original buckle (tang or deployment style)?

Sure. You can either add our third-party buckle option into your order, or use your original one. For best fit, we may ask you to send the detail and the picture of your current straps and buckle, so that your new straps can fit into your buckle perfectly.

How do I change the straps?

1. For watches with spring bars
Nowadays a lot of watch straps are attached to wrist watches with spring bars/spring pins. Spring bars/pins are small metal bars with ends that are bounced. The first job to do is to take the spring-bar removal tool, and using the forked end, find the end of the spring bar between the strap and the lug (horn) of the watch. You should now be able to push the end of the bar inwards to remove it from the hole in the lug end. You should now be able to pull the strap away form the watch. Repeat this process for both sides of the watch strap.
 Next, thread the spring bars through the ends of your new watch strap. Ensuring the watch strap is the correct way around, and that the piece with the buckle is attached to the 12 O'clock' position, slot one end of the spring bar into the small holes on the inside of the lug. Using the forked end of the watch strap, press the other end of the spring bar inwards, before releasing it into the small hole on the other lug. To finish, you should check that the spring bars are properly in the holes and that the strap is securely fastened to the watch so that it won't fall of unexpectedly.

2. For watches with screwed attachments
Some watch straps are attached to watches with screws, such as Panerai. For the most part this is with visible screws on the sides of the watch lugs. For these types of attachments, simple unscrew the screw with a small screwdriver, remove the watch strap, thread the screw through your new strap and secure the screw back in place.

3.For watches with metal bracelets
On the back side of the watch, where the bracelet meets the watch case, there will be two recesses on each side. These recesses let you insert the forked end of your tool onto the spring bar ridge. Apply pressure away from the watch case (towards the bracelet) to depress the spring bar. With the spring bar depressed, you will need to wiggle the bracelet end out of the watch lug. You might have to depress both ends of the spring bar, making sure the other end doesn't snap back into the hole. The bracelet end generally fits tightly into the lugs, so this step might take a few tries. Once you get one end out, repeat the same steps on the other end, You are all finished, and ready to install your new strap.